Update - We are continuing to monitor for any further issues. May 01, 2026 - 22:32 UTC
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We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
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We have a scheduled maintenance period 4/22/26 between 3 AM EST and 6 AM EST. During this scheduled maintenance period, please be aware that ScreenConnect users might experience temporary disruption to their instance and to the Cloud portal during this time. Thank you for your continued partnership.
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Maintenance on node 'gbe2-bfyii-327' has been completed and the node is back online. All customer accounts are accessible and backups are running. Our R&D team is continuing to monitor.
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Title: Some users may not receive results when performing searches in SharePoint Online User impact: Users may not receive results when performing searches in SharePoint Online. Current status: We've routed a portion of service requests to alternate infrastructure and confirmed through monitoring service health telemetry that this action has helped reduce the frequency of errors, with continued signs of recovery as the service processes pending requests. We're continuing efforts to isolate the underlying cause of impact while assessing additional remediation actions to resolve the impact in full. Scope of impact: Some users attempting searches in SharePoint Online may be impacted. This section may be updated as our investigation continues. Start time: Monday, April 20, 2026, at 12:00 AM UTC Next update by: Monday, May 04, 2026, at 8:00 PM UTC
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Monitors
Cloudflare Access processing delayed audit logs
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Amazon Web Services
ConnectWise Control Status
Some users may not receive results when performing searches in SharePoint Online
Microsoft 365 suite
Cisco Meraki Status
Barracuda MSP Status