We have identified and resolved the issue affecting campaign delivery. Service is now operating normally. We appreciate your patience.
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We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.
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We have identified the primary contributor to the recent performance issues and have a mitigation in place that will be deployed during the upcoming maintenance window. The update reduces unnecessary system activity that was creating elevated load and impacting portal responsiveness. Once deployed, this is expected to significantly improve stability. We are also continuing work on additional infrastructure improvements to ensure the platform can handle increased load more efficiently and prevent recurrence. We will provide another update once the mitigation is fully deployed. Thank you for your continued patience.
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